If you are unable to top up immediately and you are low on credit you can avail of €10 Emergency Credit. To activate Emergency Credit press 7 on the keypad of your Smart Meter, ‘EC Offer’ will appear in the display, press A to Accept.
Remember you can Top Up instantly from your Pinergy Smart App no matter where you are, no matter when and you can also buy Credit at any time from home if you have a Debit or Credit card. Just log-on to pinergy.ie.
If you top up whilst in Emergency Credit you need to:
- Fully repay the Emergency Credit that you have used
- Make sure you top up to bring your account into a credit balance of at least €2.